Meeting/Event Information

OBTA Presents: May 2018 Educational Luncheon

May 10, 2018
11:00 AM PDT to 1:00 PM PDT
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The Porter Portland
1355 SouthWest 2nd Avenue
Portland, OR 97201

The Evolution of Duty of Care

The first white paper on Duty of Care was only just published in 2004. It was an era when travel management was coming to grips with an increasingly complex threat landscape and a progressively more mobile workforce.

Fourteen years later, the risks faced by travelers continue to rapidly evolve and Duty of Care has become not only a growing challenge for managing business travel, but also the most critical aspect of travel programs.

For more than 30 years, International SOS has provided clients with the insight, preparation and training to resolve the issues and crises that hit any organization with travelers at home and abroad.

Join Cassie Walker and Jon Jackson as they review the history of duty of care and bring the latest trends and best practices full circle.

Attendees will walk away with an understanding of:

  1. Why Duty of Care is the most important aspect of a travel program
  2. The latest challenges and shifting dynamics within the risk landscape
  3. Best practices any organization can implement regardless of policy or size
  4. The history of Duty of Care in travel programs

This is a can’t-miss event featuring the insights you need to ensure your travelers’ safety.


Cassie Walker, Business Development Manager, International SOS

Cassie Walker leads Business Development in the Pacific Northwest for International SOS; informing and educating global organizations about various travel health, safety and security risks, as well as helping develop recommendations to help mitigate those risks. Cassie comes to International SOS with a strong passion for and background in travel and tourism, combined with a global mindset.

Cassie has been responsible for the growth and development of business for Egencia, Expedia, and zulily LLC. She led the various activities to drive each company’s bottom line, working in completely diverse industries. She has a strong understanding of global operations to foster overall growth. Additionally, her experience gives her an understanding of the multiple aspects of Duty of Care and the importance of protecting a mobile workforce.

Cassie holds a Bachelor of Science degree in Tourism and is an active member of the local chapters of the Global Business Travel Association and GBTA LADDERS.


Jon Jackson, Senior Director of Digital Travel Risk Management, International SOS

Jon Jackson has worked in the risk management industry for over 15 years, including International SOS, Harris Corporation, iJET Intelligent Risk Systems, and Swan Island Networks. Previously, he was Director of Sales and Marketing at Intel Corporation, as well as a Director of Global Information Systems at the U.S. Department of State. He received a Master’s Degree in Public Administration from The American University.


The Porter Hotel, A Curio Collection by Hilton, 297 rooms rising 16 stories above the thriving Fountain District, restaurants blend indulgence with Portland’s love for the outdoors. Foodies will crave our Terrane Italian Kitchen + Bar for soulful Italian-inspired American food served all day. Grab gourmet pizza at the Chiosco take-out window or stop by The Portland Exchange for custom picnic baskets for a unique day in the city. Don’t miss Xport, a rooftop restaurant + lounge, featuring outdoor dining decks and sweeping views of the mountains.


$20.00 Direct Member Educational Luncheon Fee
$30.00 after 12:00 am May 4

$45.00 Allied Member Educational Luncheon Fee
$55.00 after 12:00 am May 4

$55.00 Guest Educational Luncheon Fee
$65.00 after 12:00 am May 4

$20.00 GBTA All Access Direct Member Educational Luncheon Fee
$30.00 after 12:00 am May 4

$45.00 GBTA All Access Allied Member Educational Luncheon Fee
$55.00 after 12:00 am May 4